Privacy Policy


Welcome to InnoGate! This Privacy Policy ("Policy") governs your use of the App, which is designed to monitor and control your device(s) (the "Device") licensed and authorized by the service producer (the "Producer"). By downloading, installing, or using the App, you agree to comply with and be bound by the Policy. If you do not agree to this Policy, please do not use the App.

About Us
We are HG INNOVATION LIMITED. Our registered office is Flat/RM06, 23/F the Metropolis Tower, 10 Metropolis Drive, Hung Hom, Kowloon, Hong Kong.

Acceptance of Policy
By accessing or using the App, you confirm that you are at least 18 years old (or the legal age in your jurisdiction) and have the legal capacity to enter into the Policy.

How do we use your data?
The App provides the following features and collects related information from you:

Bluetooth Connect
- The app will use Bluetooth technology to connect and communicate with your device(s).
- You agree to enable Bluetooth on your device and grant the necessary permissions for the app to establish a secure connection.

Age Verification
- When you use the Age verification function, the app will require you to verify your age to ensure compliance with applicable laws and regulations.
- You agree to provide accurate and truthful documents (government issued ID or photo) during the age verification process.
- We will not keep any information for other purposes. After verification, your documents will be permanently deleted.

Device Status Notification
- The app will allow you to control and monitor various functions of your connected device(s), such as adjusting settings, monitoring usage, accessing device information and etc.
- You agree to receive these notifications and acknowledge that they are essential for monitoring the performance of your device(s).

Device Control and Monitoring
- The app will allow you to control and monitor various functions of your connected device(s), such as adjusting settings, monitoring usage, accessing device information and etc.
- You agree to use these features responsibly and in accordance with the manufacturer's instructions. To present your data in the App, you agree to provide the time of using the device and the Device settings and performance.

Habits Monitoring and Control
- The app will collect and analyze data related to your usage habits, including frequency, duration, and consumption patterns.
- You agree to allow the app to monitor your usage habits and understand that this data may be used to provide features to help you manage your usage.

Device Time Sync
- The app will synchronize the time and date settings of your connected device(s) with your mobile device's clock.
- You agree to allow the app to access and modify the time and date settings on your connected device(s) to ensure accurate time-keeping and data recording. To synchronize the time settings of your Device with your mobile device, we may collect the time of your device .

Device OTA Upgrade
- The app may provide over-the-air (OTA) firmware updates for your connected device(s).
- You agree to allow the app to initiate and manage these OTA upgrades to ensure your device(s) have the latest software and security features.

Obtain IP Address
- The app may obtain your device’s IP address to provide certain features or functionalities, such as location-based services or legal constraints.
- You agree to the collection and use of your IP address for the purposes.

App Update & Network Access
- The app may have in-app updates and access to Network.
- You agree to allow the app to access to Network and update to ensure your app has the latest software and security features.

Who do we share your data with?

Business partners, suppliers and subcontractors for the performance of the contract we enter into with them or you.

Age verification companies for the purposes of checking your name and date of birth against publicly available sources to verify your identity and age. We will share the government-issued ID and your selfie with GB Group plc(Pls see GBG Privacy Policy: https: //www.gbgplc.com/en/legal-and-regulatory/products-services-privacy-policy/).

Regulators/ Authorities/ Enforcement Agencies if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of our clients or others. This includes exchanging your personal data with other companies and organisations for the purposes of fraud protection.

Prospective buyers of our business under our legitimate interest to ensure our business can be continued by the buyer.


Where do we store your data?

We store your data on third-party servers which are based in the USA. In addition, when working with third parties for age verification we may need to transfer your personal data to the UK and Turkey.

Whenever we transfer your personal data, we ensure it receives additional protection as required by law.


How long do we keep your data for?

We will only retain your personal data for as long as we need it unless we are required to keep it for longer to comply with our legal, accounting or regulatory requirements.

In some circumstances we may carefully anonymise your personal data so that it can no longer be associated with you, and we may use this anonymised information indefinitely without notifying you.


What are your rights under data protection law?

You have various other rights under applicable data protection laws, including the right to:

        access your personal data;
        correct incomplete or inaccurate data we hold about you;
        ask us to erase the personal data we hold about you;
        ask us to restrict our handling of your personal data;
        ask us to transfer your personal data to a third party;
        object to how we are using your personal data;
        and withdraw your consent to us handling your personal data.

You also have the right to lodge a complaint with us or the supervisory authority in your jurisdiction for data protection issues.

Please keep in mind that privacy law is complicated, and these rights will not always be available to you all of the time.

Contact Information

If you have any questions or concerns about the Policy, please contact our customer support team at: support@inno-gate.com

We reserve the right to modify or update this Policy at any time continued use of the app after any modifications will constitute your acceptance of the revised Policy.